Support

Upload any photo and we generate several artistic variations in different styles. Pick the one you like best, choose your puzzle size, and we print and ship it to your door.

Clear, well-lit photos work best. Portraits of people or pets and scenic landscapes all produce great results. We offer different style options tailored to each category.

We offer four sizes: 100-piece (12x9"), 200-piece (17x13.8"), 500-piece (17.5x14"), 1000-piece (24.5x19.8").

Your puzzle is one of a kind, made from your photo in the style you pick. Free US shipping is included. Pricing by size: $59.00 for the 100-piece, $65.00 for the 200-piece, $69.00 for the 500-piece, $79.00 for the 1000-piece.

Each puzzle is printed on durable 1.9mm-thick chipboard. Sharp print quality with vibrant, true-to-photo colors that hold up to repeated assembly.

Our puzzles are recommended for ages 6 and up. Warning: pieces are small and present a choking hazard for children under 3.

Not at the moment. We only make puzzles.

Open your bag, tap "Have a promo code?" and enter your code before you check out. Promo codes are applied on top of our bundle discounts.

Your puzzle arrives in 8-15 business days, excluding weekends, from the day you order. That includes production and shipping. Orders to Alaska may take 10-18 business days. We don't offer expedited shipping at the moment.

We ship to every US state except Hawaii. We do not ship outside the United States at the moment, but if you live abroad you can still order a puzzle for someone with a US address.

Every puzzle ships in a custom gift box with your artwork printed on the lid. Pieces are packed in a protective bag inside, ready to gift as-is.

Yes. Enter their name and address as the shipping address at checkout and we will send it straight to them, already in its gift box.

You can cancel your order for a full refund, or change the size, style or photo, within 2 hours of purchase by emailing support@pieceify.com. After that, your puzzle enters production and can no longer be canceled or changed.

We send a confirmation email right after you order, so first check your spam or promotions folder. You can also look up your order at pieceify.com/orders with the email you used at checkout. If nothing turns up, the email may have a typo. Contact us at support@pieceify.com with your name and shipping address and we will find it.

Go to My Orders at pieceify.com/orders and enter the email you used at checkout. We will email you a link to see all your orders, their status and tracking. You will also get an email with your tracking number as soon as your order ships. If you placed more than one order, each one ships separately with its own tracking number.

Contact us at support@pieceify.com within 14 days of delivery with photos of the issue. If something is missing, please also include photos of the shipping box and packaging as you received them. Once we confirm the issue, we will send you a free replacement.

Because each puzzle is custom-made from your personal photo, we cannot accept returns for change of mind. We only accept returns for damaged or defective items.

Your photos are stored securely for 180 days after order fulfillment to support reprints and customer service. After that, they are permanently deleted. You can also request immediate deletion at any time by contacting us.

Yes. Your photos are processed securely and are not used for any purpose other than creating your puzzle. Your images are never used to train any models. Payment is handled by Stripe, and we never store your card details.